Testimonials

Below are comments from people we've helped over the past few years.

Click here to read an appreciation letter written by a happy customer

"Brian & staff went above and beyond to ensure we got a home loan...excellent service"
-Patricia, Norwalk

"Just saying thanks again, closed yesterday. It was even cheaper than we discussed...two hundred bucks a month savings is huge thanks again buddy!"
-Chris, Norwalk

"Excellent service, all of my questions were answered accurately and honestly."
-William & Crystal, Bradner

"Friendly service, cannot be improved upon."
-Robert & Sandra, Huron

"Good service, very comfortable with Rep."
-Paige, Sandusky

"Brian and Jennifer were just a phone call away. They always took the time to explain things thoroughly and made us feel very comfortable. Don't change a thing! I will be glad to refer your services. We already have your wallet card up on our bulletin board with other important people (the contractor, our plumber, etc.) so we can hand it right out if the timing comes up with anyone we know. Please thank Jennifer also for her time and patience with us. The two of you have a wonderful business and we are so grateful we went with you."

-Paul & Lisa, Huron

"I chose Union National because my boss refered me to a person who would be honest through the process. Mr. Brian Smith was always available to discuss any questions that I had about my refinance. You cannot improve on perfection. This process was one I would not have gone through if it were not for Brian & Jennifer...Thank you very much for all your help throughout the entire process. We appreciate that you were always available for me when I had any questions on my refinance. As I said in my testimonial over the phone, I really did not trust any lender and the information given to me. I had looked at rates before as well as my options but never went forth in re-financing my home. The last straw was when PNC would not drop my PMI after I went down to 73% LTO. Thanks again, would love to meet you one day."
-Pedro & Cecilia, Lorain

"Convenient, friendly and a good friend referral for them."

-Scott, Huron

What did you like best about your loan experience? "The personal attention to my needs. Keep your personal touch :)"

-Joan, Sandusky

"Fair, friendly...everything went well."

-Jeremiah, Norwalk

"Everyone was great. Brian and his staff made this process real smooth."

-Jarrod, Huron

"Brian Smith was very knowledgeable about loan rates due to market change. I trusted Brian from the first time I spoke with him to get us the best rate possible."

-Rachael & Travis, Sandusky

"Brian was very good at answering all our questions and worked really hard at getting everything done for us."
-James & Angie, Sandusky

"Thanks so much for your personal help with my refinance. It was an absolute pleasure doing business with you. If I know anyone who is remotely looking to refinance or buying a new home I would not hesitate to recommend you. I could not be happier,

Thanks again."
-Roy & Karen, Sandusky

Hi Brian,

I had every good intention of thanking you & Jen(receptionist) for the great job you did on my refinancing, but I let my business of life get the better of my time. Running into you the other night was God's way of saying do what you know you should do Rhonda,so a huge Thank-You for all the work you guys did for me. Certainly have told people about Brian Smith at Union National ,hopefully some will use you for their financial needs. I would like to sit down with you & do some good financial planning if that is alright. Again thank-you for everything & it's a pleasure to know you.

-Rhonda, Sandusky

Thanks again."
-Larry, Sheffield Lake

"Brian Smith did a great job of getting the loan that fit my financial situation best. He took an interest in me as an individual."

-Rhonda, Sandusky

"Brian is the best!!!"

-Samantha, Sandusky

"I will pass your information along, to family , and close friends. If they may need
help with homes, and land.. I will keep you in the loop. Thanks Brian for giving
Rochelle and I a chance to own a nice home for our family to come. God Bless
you..I hope the New year is good to us all, and things pick up for all as well. Take care
and have a good day"

-Rob, Vermilion

"Thank you for all your help getting this refinance through and I would be happy to to give your name to anyone I hear of that would like to buy or refinance. It was indeed a pleasure working with you and your staff."

-Diane, Norwalk

"Brian, thank you!! We feel so blessed that this all went through, this is a big move towards financial freedom. Thanks for all you do for so many. "
-Stacie & Greg, Sandusky

"Brian was great! I had a lot of questions and he took the time to explain and answer them all. The staff is very friendly and knowledgeable. "

-Reno, Willard

"Thanks again for all of your help! You made this process less stressful for me. You were always on top of things. "

-Samantha, Sandusky

"Everyone was very helpful and professional. "
-Todd, Sandusky

Hi Brian,

Thanks for all your help. The closing went smooth and quick. Even though we won’t take possession for another 6 days it’s good to know it ours!

I fully understand the importance of referrals. I feel I received a good rate, very competitive costs, and very good service. With that said I will certainly refer you to people I know when they are in the market. Thanks again,

-Mike, Huron

"We were very pleased with Brian Smith's attention and service. "

-Kurt & Susan, Middletown

"We are vey happy with how everything progressed from start to finish. It was a pleasure to work with you and your staff. We would definitely refer family/friends to you in the future. "

-Dominic & Tracy, Sandusky

"We will tell anyone we know that you are the people to see for their home loan needs"

-Ted & Deb, Sandusky

"Thanks for being patient with us and explaining everything. The process of buying a house was fun, strees free. "

-Dale & Barb, Mansfield

"Jen, Kathy, Justin & Brian were all very friendly, well organized, and professional. A pleasure to do business with!"

-Shawn, Norwalk

"Service was perfect for me. The staff was very nice no matter how often I called for an update on my loan."

-Lorenzo, Sandusky

"Everyone was very professional and easy to get a hold of. Very informative."

-Zachary & Corrie, Norwalk

"Great job! Keep up the god work! Thank you."

-Breanna, Sandusky

"All very nice & efficient."

-Greg & Denise, Milan

"Everyone was very friendly and helpful."

-Lisa, Milan

"Thanks for everything. You made the process so easy!"

-Lori, Sandusky

"Thank you for taking good care of us and giving us a beautiful interest rate. I always refer Brian Smith to all my friends..."

-Jack & Sharon, Sandusky

"We were very pleased with all the services. Keep doing what you are doing."

-Rusty & Mona, Vermilion

"Everything was handled quick and easy."

-Andrew, Huron

"Great personalities, prompt responses to all questions and very knowledgeable."

-Babe, Sandusky

"Everyone did a wonderful job. Thanks for all the hustle. Great job all around. I will definitely give the highest recommendation"

-Andrew, Sandusky

"Very nice, honest, and upfront. Really appreciated the financial planning and outlook, Thank you!!!"

-Terry & Delilah, Castalia

"Wonderful service! We recommend you often!"

-Robert & Valerie, Sandusky

"Very easy to talk with and answered all my questions thouroughly."

-Eric & Lori, Norwalk

"Everyone was great, process was easy and I was informed about every aspect of the process."

-Brian & Amy, Sandusky

"Your service needs no improvement. You made the process easy. Keep up the great service."

-Tom & Kimberly, Sandusky

"We want to thank you all for your help in all you did to be able to buy our dream home. May God Bless you."

-Paula & Vincent, Vermilion

"Everyone was very helpful & personable. I'm very glad we went with you guys."

-Miana & Adam, Bellevue

"Thank you for your prompt and courteous attention to all of our questions...we will refer anyone we know looking for a mortgage."

-Amy & Jason, Sandusky

"Thanks for your personal attention and helping! Loved the emails."

-Craig, Bellevue

" ...we always pass your name on to our friends who are considering buying a home!Happy holidays!."

-Cathy & Wayne, Norwalk

"Thank you so much for all of your help. Everything went very smoothly and I felt very comfortable with everything. Thanks again."

-Laquita, Sandusky

"Everyone went above and beyond for this home purchase. We appreciate all the patience."

-Andrew & Lindsay, Berlin Heights

"I don't see where there could be any improvements. Everythings was handled perfectly! Brian-very organized, fast, straight to the point, gets the job done! Kathy-great communication, answered all questions, kept the updates coming! I will tell everyone I know about your services so they can pass along to people they might know."

-Dawn, Sandusky

"Keep up the great work, on top of everything!"

-Sheilah& Frank, Huron

"No suggestions for improvement. Everything was perfect. Brian was awesome."

-Kenneth & Christine, Sandusky

"Great experience with pre-approval, excellent communication during home hunt, quick response to appointment when home was found, constantly informed on progress."

-Sheilah & Charles, Huron

"We want to thank you so much for giving us this opportunity to purchase our home! You have been very patient, kind, trustworthy and such a blessing! Your guidance has been right on the $$$ money and what can I say, You' Da Bomb! Thanks again for everything, we really enjoyed working with you!
P.S. good looking out on the interest rates, you kept true to your pinky swear!"
-Unha, Sandusky

"Thank you for all of your hard work getting my mortgage together in such a short time. It was a pleasure doing business with you again."

-John, Hilliard

"I would like to thank you for being patient with me. We were in our house when we wanted to be. Paper process was quick. Thank you!"

-Phillip & Jodi, Sandusky

"You guys are awesome. Thank you so much!"

-Tara, Sandusky

"Everyone was helpful every time I called. Kathy was helpful when Brian was not available."

-Christine, Bellevue

"Thank you for making this experience positive and for all your support and understanding as I had little knowledge of the process prior to dealing with you. Thanks!"

-Paige, Sandusky

"Excellent service, fast results, friendly & great customer service. Keep up the good work, prompt & courteous service, wonderful people to work with."

-Alvin & Kimberly, Sandusky

"Liked the e-mail updates, prompt replys with understandable answers to our questions."

-Kurt & Rebecca, Huron

"Everyone was great! Thanks to all!"

-Marshall & Amanda, Sandusky

"Thank you Brian. I was very pleased with the way you handled this transaction."

-Peg, Sandusky

"Thank you for being both professional and personable."

-Michael, Sandusky

"Thanks Brian, I appreciate all your help with this "simple" closing! We'll give you a holler whenever we decide that we can't live without a garage."

-Bob, Huron

"Great Job to Brian and his team of Professionals. You pulled it out and finished the transaction right on time! Thanks for the wonderful finish!"
-Thom, Milan

"Don't change a thing...if everyone continues to receive the same service I did, you're going to have a long list of satisfied customers!!"
-Kenneth, Norwalk

"Brian made me feel very welcome in his office - unlike my bank who were very condescending. Brian Smith and office staff are always friendly & helpful."
-Pam, Sandusky

"You get the job done. If plan A doesn't work, then you already have a plan B....A fixed loan with a good interest rate. You don't get much better than that."
-Carlos, Sandusky

"Thank you for all of your and your companies help and guidance with the closing of my house. I look forward to getting the work done on the house and moving in. I will be sure to pass on your card to anyone that is in need. "
-Garrett, Sandusky

"Brian is easy to work with and simplifies even the most complex of mortgage market changes."
-Ken & Sam, Norwalk

"Brian Smith is top notch. He is very good at what he does. I owe him a lot for
what he did."
-Joel, Sandusky

"Thanks again for your help with the purchase of my home. I feel that both you and Sam Schmenk went out of your way to help me out..."
-Tim, Sandusky

“Thank you so much for meeting with me. You really helped me out and gave me good advice. I will continue to refer people your way...”
-Kari, Sandusky

“Very pleasant, helpful, & right on top of everything.”
-Timothy & Renee, Sandusky

“Very friendly & informative. Will always do business here!!”
-Matthew & Erin, Bellevue

“This was my first experience at buying a house. I’ve heard horror stories from others but this was harmless. I’m so grateful. I did take extra business cards earlier because I decided then I would eagerly refer you to anyone.”
-Susan, Plymouth

“Brian worked extra hard to make this transaction relatively smooth and fair.”
-Robert & Valerie, Sandusky

“Brian’s group did a tremendous job! Thank you to all!”
-William, Norwalk

“Thanks for making this dream come true for us & I will pass on any business I can.”
-Jason & Stephanie, Clyde

“Brian Smith does a nice job taking care of things accurately and quickly.”
-Robert & Laura, Sandusky

“You guys did a wonderful job and really got us out of a bind. Thank you so much for all of your assistance! Kindness is not sufficient to say. With all my questions none of you ever made me feel ignorant on the topics! Excellent is not a grade high enough to qualify their service and hospitality!”
-Jim & Terri, Huron

“Everyone was always pleasant, positive, and very polite. It was a great pleasure dealing with everyone.”
-Stephen & Lori, Sandusky

“Brian was extremely helpful!”
-Timothy & Angela, Sandusky

“Great job of dealing with our many questions!”
-Todd & Megan, Sandusky

“Very nice people to work with, were always prompt with service and phone calls.”
-Katherine, Sandusky

“Thank you to the whole staff. They did a great job.”
-Scott & Michelle, Macedonia

“Thanks for your concern and professionalism.”
-Joseph & Kathy, Sandusky

“They are very friendly and helpful.”
-Len & Deb, Norwalk

“You guys were all great! Thanks so much. I will be sure to recommend you.”
-Christine, Norwalk

"Brian cares for his customers”
-Linda, Sandusky

The finest compliment we could ever receive is a referral
from a past customer or friend.

Union National Mortgage Co.

---------The Brian Smith Group-----------